Terms of service

Terms of Service

Last updated: 03/11/2025

This website is operated and managed by Kingsman Holdings Ltd. (“we”, “us”, or “our”), acting as the authorised e-commerce and hosting provider for The Veterans Association (the “Charity”).
By accessing or using this website, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use the website.


1. General Use

This website and all related online services are provided for lawful purposes only. Users must not use this site in any way that causes, or may cause, damage to the website or impairs its availability or accessibility.

Kingsman Holdings Ltd. reserves the right to suspend or terminate access to the website for any misuse, breach of these terms, or illegal activity.


2. Products and Services

All products, prices, and descriptions are subject to change without notice.
Orders placed through this website are processed by Kingsman Holdings Ltd. on behalf of The Veterans Association.
We reserve the right to refuse or cancel any order if fraudulent or suspicious activity is detected.


3. Payments

Payments are securely processed by approved third-party payment providers.
By completing a transaction, you confirm that you are authorised to use the selected payment method and that all information provided is accurate and complete.


4. Returns and Refunds

All sales made through this website are final. We do not offer returns, exchanges, or refunds except as required under UK consumer protection law.
For full details, please refer to our Returns and Refunds Policy.


5. Intellectual Property

All content on this website — including text, graphics, logos, and product images — is the property of Kingsman Holdings Ltd. or The Veterans Association and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use any content from this website without prior written permission.


6. Limitation of Liability

While we take care to ensure the accuracy and reliability of all content, Kingsman Holdings Ltd. and The Veterans Association shall not be held liable for any loss or damage arising from the use of this website or its products, except where required by UK law.

Website availability and performance are provided on an “as-is” basis, and we do not guarantee uninterrupted or error-free operation.


7. Third-Party Links

This website may include links to third-party websites or services. These are provided for convenience only. We do not control or endorse the content of such websites and are not responsible for their privacy practices or terms.


8. Data Protection

All personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.


9. Policy Changes

Kingsman Holdings Ltd. reserves the right to update or amend these Terms of Service at any time without prior notice. Any changes will be effective immediately upon publication on this page.


10. Contact

For any queries regarding these Terms of Service, please contact us using the official contact form available on this website.